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Terms & Conditions

Effective Date: October 13, 2025
Last Updated: October 13, 2025

1. Agreement to Terms

Welcome to Hazza Institute of Technology. By accessing our website (https://hazzainstitute.org/) and enrolling in our courses, you agree to be bound by these Terms and Conditions, along with all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing our services.

2. About Hazza Institute of Technology

Hazza Institute of Technology is a leading educational institution in Pakistan, providing professional technology training and courses through multiple campuses located in:

  • Islamabad – Plot #39, Sector H-9/4
  • Karachi – 1st Floor, NASTP, Shahra-e-Faisal
  • Lahore – PACE, 5th floor, Model Town Link Road
  • Faisalabad – Sitara Techno Park, East Canal Road
  • Peshawar – 3rd Floor, City Tower, Main University Road
  • Chilas – Near Boys Scouts, Chilas-Gilgit-Baltistan
  • Muzaffarabad – Ujala Complex, Srinagar Road, Ravani
  • Kharan – Quetta Road, Near Grid Station, Balochistan

3. Services Offered

Hazza Institute of Technology provides:

  • Technology training courses and programs
  • Professional certifications
  • Short courses and micro-degree programs
  • Corporate training solutions
  • Online and in-person learning options
  • Employment assistance and career guidance

4. Eligibility and Registration

4.1 Eligibility

  • Students must meet the minimum age and educational requirements for their chosen course
  • Students must provide accurate and complete information during registration
  • International students may be required to provide additional documentation

4.2 Registration Process

  • Course registration is completed through our online portal or at any campus
  • Registration is subject to seat availability
  • A valid email address and contact number are mandatory
  • All required documents must be submitted before course commencement

4.3 Account Responsibility

  • You are responsible for maintaining the confidentiality of your account credentials
  • You must notify us immediately of any unauthorized use of your account
  • You are responsible for all activities that occur under your account

5. Course Enrollment and Attendance

5.1 Course Commencement

  • Courses begin on scheduled dates as communicated during registration
  • Minimum enrollment numbers may be required for a course to proceed
  • The Institute reserves the right to reschedule or cancel courses with advance notice

5.2 Attendance Requirements

  • Students must maintain minimum attendance as specified in course guidelines
  • Regular attendance is essential for course completion and certification
  • Excessive absences may result in course termination without refund

5.3 Course Materials

  • Course materials are provided for educational purposes only
  • Materials are the intellectual property of Hazza Institute of Technology
  • Sharing, reproduction, or distribution of materials without permission is prohibited

6. Fees and Payment Terms

6.1 Course Fees

  • All course fees are listed on our website and registration forms
  • Fees are subject to change without prior notice for future enrollments
  • Enrolled students’ fees remain fixed for the duration of their course

6.2 Payment Methods

  • We accept payments through PayFast payment gateway
  • Accepted payment methods include credit/debit cards, bank accounts, and mobile wallets
  • All payments are processed securely through PayFast’s PCI-DSS compliant platform

6.3 Payment Schedule

  • Full payment or first installment must be completed before course access
  • Installment plans may be available for certain courses
  • Failure to make timely payments may result in course suspension

6.4 Payment Confirmation

  • You will receive a payment confirmation via email after successful transaction
  • Keep payment receipts for your records
  • Contact us immediately if you do not receive confirmation within 24 hours

7. Certificates and Credentials

7.1 Certificate Issuance

  • Certificates are issued upon successful course completion
  • Students must meet all course requirements and assessments
  • Certificates are issued in the name provided during registration

7.2 Certificate Verification

  • All certificates can be verified through our official channels
  • Verification services may be provided to employers or educational institutions

7.3 Duplicate Certificates

  • Duplicate certificates may be issued for a fee in case of loss or damage
  • Request for duplicates must be made in writing with valid identification

8. Intellectual Property Rights

8.1 Institute Property

All content on our website and course materials, including but not limited to:

  • Text, graphics, logos, images, videos
  • Course curriculum and syllabi
  • Software and applications
  • Trademarks and trade names

Are the exclusive property of Hazza Institute of Technology and are protected by Pakistani and international intellectual property laws.

8.2 Limited License

You are granted a limited, non-exclusive, non-transferable license to access course materials solely for personal educational purposes. You may not:

  • Reproduce, distribute, or modify course content
  • Use content for commercial purposes
  • Remove copyright or proprietary notices
  • Share login credentials with others

9. Code of Conduct

Students are expected to:

  • Maintain respectful and professional behavior
  • Follow all Institute rules and regulations
  • Respect faculty, staff, and fellow students
  • Use facilities and resources responsibly
  • Refrain from any form of harassment, discrimination, or misconduct
  • Comply with academic integrity policies

Violation of the code of conduct may result in disciplinary action, including course termination without refund.

10. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which forms part of these Terms and Conditions. Please review our Privacy Policy at https://hazzainstitute.org/privacy-policy.

11. Liability and Disclaimers

11.1 Educational Results

  • While we strive for excellence, we cannot guarantee specific learning outcomes or career results
  • Student success depends on individual effort and circumstances
  • Employment assistance does not guarantee job placement

11.2 Technical Issues

  • We are not liable for technical issues beyond our control
  • Internet connectivity issues, device compatibility, or third-party service disruptions
  • We will make reasonable efforts to resolve technical problems promptly

11.3 Limitation of Liability

To the maximum extent permitted by law, Hazza Institute of Technology shall not be liable for:

  • Indirect, incidental, or consequential damages
  • Loss of profits, data, or opportunities
  • Damages exceeding the course fees paid by the student

11.4 Force Majeure

We are not liable for failure to perform obligations due to circumstances beyond our control, including natural disasters, pandemics, government actions, or other force majeure events.

12. Course Changes and Cancellations

12.1 By the Institute

  • We reserve the right to modify course content, schedules, or instructors
  • If a course is canceled by us, enrolled students will receive a full refund or transfer option
  • We will provide advance notice whenever possible

12.2 By the Student

  • Students may withdraw from courses subject to our Refund Policy
  • Course transfers may be permitted under certain circumstances
  • Please refer to our Refund Policy for detailed terms

13. Dispute Resolution

13.1 Complaints and Grievances

  • Students should first attempt to resolve issues through our student services department
  • Formal complaints should be submitted in writing to contact@hazzainstitute.org
  • We aim to respond to all complaints within 7-10 business days

13.2 Governing Law

These Terms and Conditions are governed by the laws of the Islamic Republic of Pakistan.

13.3 Jurisdiction

Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Islamabad, Pakistan.

13.4 Arbitration

Parties may agree to resolve disputes through arbitration before resorting to litigation.

14. Amendments to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after changes constitutes acceptance of the modified terms. We encourage you to review these terms periodically.

15. Severability

If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

16. Entire Agreement

These Terms and Conditions, together with our Privacy Policy, Refund Policy, and Service Delivery Policy, constitute the entire agreement between you and Hazza Institute of Technology regarding your use of our services.

17. Contact Information

For questions, concerns, or clarifications regarding these Terms and Conditions, please contact us:

Hazza Institute of Technology

Main Campus: Plot #39, Sector H-9/4, Islamabad, 44090, Pakistan

Phone: (051) 9265577

Email: contact@hazzainstitute.org

Website: https://hazzainstitute.org/

Office Hours: Monday – Saturday, 9:00 AM – 5:00 PM (PKT)

18. Additional Campuses

For campus-specific inquiries, you may contact our regional offices:

  • Karachi Campus: 1st Floor, NASTP, Shahra-e-Faisal, Karachi
  • Lahore Campus: PACE, 5th floor, Model Town Link Road, Lahore
  • Faisalabad Campus: Sitara Techno Park, East Canal Road, Faisalabad
  • Peshawar Campus: 3rd Floor, City Tower, Main University Road, Peshawar
  • Chilas Campus: Near Boys Scouts, Chilas-Gilgit-Baltistan
  • Muzaffarabad Campus: Ujala Complex, Srinagar Road, Ravani, Muzaffarabad-AJK
  • Kharan Campus: Quetta Road, Near Grid Station, Kharan, Balochistan

Acknowledgment

By registering for our courses and using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.